good behavior, good manners, grace, politeness

two words

After 5 decades of rules, from time to time, you may find me using paper napkins, or wearing jeans to a museum with Mr. Right, or (gasp) serving coffee in a mug.  We all know that a proper young lady or gentleman drinks out of a cup with a saucer.  goodness sakes.

good mannersYou may have figured out by now, that I was raised with a set of strict guidelines.  Call them manners or proper etiquette, they were our rules to live by.  Period.  No questions asked.  Just follow the rules.

It did not matter one bit, if you got up on the wrong side of the bed.  Your good manners should be polished and apparent.

As wild and crazy as I can be sometimes,  those rules are engraved in my brain. I can’t help but do things a certain way.

The one slight problem with having a set of rules that you live by, is when othersgood manners saying don’t understand your passion.  (read that as: never under-estimate how much work my mother went to, to make absolutely sure her three girls would become ladies)

Here is a pet peeve of mine:

While shopping, or dining at a restaurant or interacting with the public in any shape or form  …….. some folks have slid into a bad habit.    It is not wrong, it just rubs ME the wrong way.

I say, “Thank you“.

They say, “no problem“.

URGH, me wanting to pull my hair out.  Me screaming on the inside. Me wanting to jump up and down and teach them a better choice.  A better way to answer my two words.  

If I had used those words, my mother would correct me and say……the proper answer should be “You are welcome“.

I discovered a more up to date, friendly, positive, lovely answer.  I use it on all my business correspondence/invoices.

It was my pleasure to bake for you today. 

Last night, we chose to indulge in a new restaurant in town, employing very young servers and wait staff.  The person taking our order, Alexandra, still had her braces on and was learning the fine art of “small talk”.  She did a very good job.

The owner has taught each of his employees how to answer when a customer says “thank you”.

Two words:

My Pleasure. 

I overheard, “My pleasure, sir”.  “Oh, it was my pleasure”.  “Certainly, it was my pleasure”.

In place of a causal & almost disrespectful sounding, off the cuff  “no problem”, the owner of the restaurant has quickly taught several young employees a new to them, twist. In the blink of an eye, the young servers went from casual teenagers to polished employees.

Same short two-word answer. Efficient and polite.

However, the customer receiving it, feels delighted that they chose to spend their money in this establishment.  The person feels of value.

Good Manners go a long way in making others feel at their best.

“Good Manners are just a way of showing other people that we have respect for them.” B. Kelly

Was the food good at the new restaurant?  Indeed.  Was the establishment clean and tidy?  5 star.  Were the employees professional and polished?  Yes.

Will we visit again?

It will be our pleasure.

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